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VA Lost Docs

VA has mailed a development letter to claimants and private representatives (where there is one) affected by an "application defect" that occurred when uploading documents on both the VA's eBenefits and Stakeholder Enterprise Portal (SEP) sites.  The defect resulted in users being incorrectly informed that documents were successfully uploaded, when in fact the documents may have been rejected.  These errors occurred from August 1, 2015 through December 21, 2015.

2 Comments to VA Lost Docs:

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