VA has
mailed a development letter to claimants and private representatives
(where there is one) affected by an "application defect" that occurred
when uploading documents on both the VA's eBenefits and Stakeholder
Enterprise Portal (SEP) sites. The defect resulted in users being
incorrectly informed that documents were successfully uploaded, when in
fact the documents may have been rejected. These errors occurred from
August 1, 2015 through December 21, 2015. |